Customer Stories

How Ralph Lauren built a connected foundation for product creation

Admin — Fri, 21 Aug 2026 18:50:20 GMT

The problem: the front end of product creation was still disconnected

Ralph Lauren was already undertaking broader transformation across the business, but Bailey Heckel, Director of Design & Merchandising Technology, saw a persistent gap at the earliest stage of the product lifecycle.

Enterprise systems supported much of what happened after a product was defined. Upstream, where products were imagined, reviewed, and shaped, visuals and structured product information still lived in different places.

How New Balance built one live view of its product line

Admin — Fri, 21 Aug 2026 18:37:50 GMT

The problem: manual coordination could not support the next stage of growth

As New Balance embraced a more agile way of working, its product processes had to keep pace with the ambitions of the business.

For Mary Grim, Head of Global Digital Operations, that meant looking honestly at the processes and technology that had supported the company to date and asking whether they could support where New Balance wanted to go next.

How Vera Bradley made the full assortment visible before sampling

Admin — Wed, 12 Mar 2025 04:00:00 GMT

The problem: the assortment was hard to see as a whole

Vera Bradley wanted a clearer, more visual way to build and review its seasonal assortment. The team was also expanding its use of 3D assets and needed to see those alongside product information and the broader range.

How Kizik scaled its product line without scaling the manual work

Admin — Tue, 11 Mar 2025 04:00:00 GMT

The problem: the product line was growing faster than the process around it

Kizik’s product engine was accelerating. What had started with a handful of footwear models was expanding into a much broader line, with more categories, more markets, and more teams involved. The business was putting new people, processes, and calendars in place to support that growth, but its core product workflow still depended heavily on Excel and PowerPoint.