Editor In Chief, The Interline
2026 Customer Leadership Forum
Join retail leaders for two days of candid discussion, practical working sessions, and peer exchange in Denver.
Hosted by: VibeIQ with Ben Hanson of The Interline
About this event
Join retail leaders for two days of candid discussion, practical working sessions, and peer exchange in Denver.
Ben Hanson of The Interline will host and keynote the forum. He will open with What’s Real in Fashion AI Now?, drawing on The Interline’s 2026 AI Survey, and bring a sharp, candid view of where retail teams are making progress, where transformation efforts are stalling, and what it takes to turn new ideas into operational impact. This is a small working forum for leaders looking to make faster, higher-confidence product decisions before build, cost, sampling, and inventory commitments lock in.
Why you should attend:
- Compare how other leaders are addressing the hardest decisions across design, merchandising, planning, and transformation
- Learn where AI and transformation initiatives are delivering real value, and where teams are still over-investing
- Explore practical approaches to assortment discipline, adoption, cross-functional alignment, and better operating rhythms
- Help shape the priorities VibeIQ builds around next
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Build relationships with peers facing many of the same challenges
Featured Presenters
Agenda
- Monday, October 19th
- Tuesday, October 20th
- Wednesday, October 21st
- Customer arrivals & travel
Limelight Hotel | Denver, CO
- Welcome and opening context
- CEO session: why this room matters
- Opening keynote: What’s Real in Fashion AI Now? with Ben Hanson
- Roundtable discussion: where product creation still breaks today
- Partner panel: what is actually moving in apparel retail transformation
- Practitioner stories: what changes when decisions move earlier
- Customer discussion: the hardest product decision still made manually
- Off-property customer dinner and community event
- Recap: what we heard on Day 1
- Working session: forecasting, judgment, and demand volatility
- Making adoption stick: practical operating rhythms for design, merchandising, planning, and systems
- VibeIQ roadmap session: what we are building, what we are hearing, and where customers want to go next
- Product creation clinic and open discussion
- Closing remarks
- Departures by 1pm
Venue & Accomodations
Limelight Hotel Denver
All sessions will be hosted at Limelight Hotel in Denver, CO.
A discounted room block is available for forum attendees at the link below.
For questions about accommodations, please contact mollie@vibeiq.com.