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2026 Customer Council

Join retail leaders for two days of candid discussion, practical working sessions, and peer exchange in Denver.

Hosted by: VibeIQ with Ben Hanson of The Interline

Who's in the room

Roughly 40 product leaders from footwear, apparel and consumer goods brands, across merchandising, product development, planning and technical product roles — the people who own how a product line actually gets built. The group is deliberately small so the conversation stays candid.

Why you should attend:

  • Compare approaches across design, merchandising, planning and transformation with peers facing the same constraints.
  • See where AI is actually delivering — and where the industry is over-investing — from Ben Hanson's read of The Interline's 2026 AI Survey of 100 fashion companies.
  • Take away practical operating rhythms for assortment discipline, earlier decisions and adoption that sticks.
  • Shape what VibeIQ builds next. In the roadmap session you'll help prioritize enhancement requests logged across the whole customer base — the room votes, and that vote carries into planning.
Featured Presenters
Ben Hanson Profile Image
Ben Hanson

Editor In Chief, The Interline

Agenda

Times are Mountain Time. All sessions are at the Limelight Hotel Denver. 
From 4:00pm
Limelight Hotel
  • Hotel check-in at the Limelight Denver. Denver International is about 35–40 minutes away — the A Line train runs to Union Station, next to the hotel
Evening
Limelight Hotel
  • Informal gathering in the hotel bar for anyone arriving early
8:30–9:00am

Limelight Hotel
  • Breakfast and coffee
9:00–9:20am
Limelight Hotel
  • Welcome and opening context — Ben Hanson. A working conversation about where product creation is changing, where AI is becoming real, and where teams are still stuck
9:20–9:35am
Limelight Hotel
  • Why this room matters — Brian Lindauer, CEO, VibeIQ
9:35–10:05am
Limelight Hotel
  • Opening keynote: What's real in fashion AI now?
10:05–10:25am
Limelight Hotel
  • Coffee break
10:25–11:45am
Limelight Hotel
  • Roundtables: where the work breaks today — design, merchandising, planning, transformation and systems, and AI
11:45am–12:05pm
Limelight Hotel
  • What we heard — Ben pulls the themes out of the room in real time.
12:05–1:05pm
Limelight Hotel
  • Lunch
1:05–2:00pm
Limelight Hotel
  • Partner panel: what transformation work is actually moving? — Moderated by Ben Hanson, with Archer Grey, Columbus Consulting, Infosys, Kalypso, Parker Avery and Point B
2:00–2:15pm
Limelight Hotel
  • Coffee break
2:15–3:15pm
Limelight Hotel
  • Practitioner stories: what changes when decisions move earlier — Pam Buckingham (VibeIQ) with Robyn Frye of Ralph Lauren, and Ian Flaxey and Chris Rotko from Roots
3:15–4:00pm
Limelight Hotel
  • Customer discussion: the hardest product decision still made manually
4:00–4:15pm
Limelight Hotel
  • Day 1 close
6:00pm

Barcelona Wine Bar

*Within walking distance, or a short Uber ride
  • Dinner and evening event, off-property 
8:30–9:00am
Limelight Hotel
  • Breakfast and coffee
9:00–9:15am
Limelight Hotel
  • Recap: what we heard on Day 1 — Ben Hanson
9:15–9:50am
Limelight Hotel
  • Forecasting, judgment and demand volatility — Ben Hanson
9:50–11:00am
Limelight Hotel
  • Surfacing value and redesigning go-to-market — Bailey Heckel and Quoc Pham, VibeIQ
11:00–11:15am
Limelight Hotel
  • Coffee break
11:15am–12:00pm
Limelight Hotel
  • Product roadmap: you said, we're building — Dan Gentile, Head of Product, VibeIQ
12:00–12:45pm
Limelight Hotel
  • Product creation clinic — Moderated working session on the questions the two days surface, across AI and trust, assortment decisions, change management, and systems and process
12:45–1:00pm
Limelight Hotel
  • Closing: from better tools to better decisions

Venue & Accomodations

Limelight Hotel Denver

Address: 1600 Wewatta Street, Denver, CO 80202

Getting there: Denver International is about 35–40 minutes away. The A Line train runs from the airport to Union Station, a short walk from the hotel.

When to arrive and leave: plan to arrive Monday evening, October 19. Tuesday starts with breakfast at 8:30am. Wednesday wraps at 1:00pm, so a mid-afternoon flight works well.

Looking forward to seeing you there.